Effective Date: 20 September 2024
At Divine Innovation, accessible from www.divineinnovation.com.np, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our products and services. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information depending on how you interact with our website and services, including:
Personal Information: When you place an order, sign up for our newsletter, or inquire about services, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
Non-Personal Information: We may also gather non-identifiable information such as browser type, IP address, and usage data to improve our website's performance.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and customize content based on your preferences.
2. How We Use Your Information
We use the information collected to:
Provide and manage your orders, including processing transactions, delivering products, and offering customer support.
Respond to your inquiries, including export services, real estate consultations, and product availability.
Send you promotional materials and updates about new products, services, or events if you opt to receive these communications.
Improve our website and offerings through analytics and feedback.
Comply with legal requirements and resolve disputes.
3. How We Protect Your Information
Your personal data's security is important to us. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure data storage, and limited access to sensitive information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, such as payment processors and shipping companies, to fulfill your orders and services. These partners are contractually bound to keep your information confidential and secure.
We may also disclose your information in the following circumstances:
To comply with legal obligations or protect our rights.
If our company undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
5. Your Rights
You have the right to:
Access your personal information held by us.
Correct or update any inaccurate or outdated information.
Withdraw consent: If you have opted into receiving marketing communications, you can unsubscribe at any time by following the instructions in the emails or contacting us directly.
Request deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it immediately.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "20 September 2024" We encourage you to review this page periodically for any updates.
9. Contact Us
If you have any questions or concerns abou our Privacy Policy or how your information is handled, please contact us at:
Divine Innovation Pvt. Ltd.
Email: [email protected]
Address: Bharatpur-2, Kshetrapur Chitwan